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Privacy Policy

Introduction

1. Fluent Vibes English Tutoring ("we," "our," or "us") is committed to protecting the privacy of our users ("you," "your"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our online tutoring services.

How We Use Your Information

2. Information We Collect We may collect the following types of information:

  • Personal Information: Name, email address, phone number, payment details, and any other information you provide when signing up for our services.

  • Usage Information: Data about how you interact with our website and services, including IP address, browser type, and device information.In

  • Tutoring Session Data: Information shared during tutoring sessions, including recorded sessions (if applicable, with consent) for quality and training purposes.

3. How We Use Your Information We use the collected information to:

  • Provide, manage, and improve our tutoring services.

  • Process payments and schedule sessions.

  • Communicate with you regarding updates, promotions, or support.

  • Ensure compliance with legal obligations and prevent fraud.

4. How We Share Your Information We do not sell or rent your personal information. However, we may share it with:

  • Tutors: To facilitate sessions and provide personalized learning.

  • Service Providers: Payment processors, IT support, and analytics providers assisting in service delivery.

  • Legal Authorities: If required by law or to protect our rights and users.

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Security and Privacy

5. Data Security We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of data transmission or storage is 100% secure.

6. Your Rights and Choices You have the right to:

  • Access, update, or delete your personal information.

  • Opt-out of marketing communications.

  • Request a copy of your data or restrict its processing.

7. Third-Party Links Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

8. Children's Privacy Our services are intended for individuals 13 years and older. If we become aware of collecting personal information from a child under 13, we will take steps to delete it.

9. Changes to This Privacy Policy We may update this policy from time to time. Any changes will be posted on this page with the revised effective date.


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